Privacy Policy
Last updated: March 20, 2026
Inventles Labs Private Limited ("Inventles," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, applications, and websites (collectively, the "Services"). Our Services include enterprise SaaS products, developer tools, digital platforms, mobile applications, and consumer software.
1. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account or use our products, we may collect your name, email address, and organization details as provided by you or the platform you use (e.g., Atlassian Jira).
- Usage Data: We collect information about how you interact with our Services, including features used, actions taken, timestamps, and error logs. This data is used solely to improve product functionality and reliability.
- Technical Data: Browser type, device information, IP address, and operating system. This is collected automatically through standard web technologies.
- Third-Party Platform Data: When our products integrate with third-party platforms (e.g., Atlassian, JetBrains, mobile app stores), we access only the data necessary for the product to function as described. We do not access data beyond what is required for the specific features you use.
- Mobile Device Data: For our mobile applications, we may collect device identifiers, push notification tokens, and app usage analytics. Location data is only collected when explicitly enabled by you and required for the app's functionality.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain our Services
- To improve, personalize, and expand our Services
- To understand and analyze how you use our Services
- To communicate with you for customer service, updates, and promotional purposes (with your consent)
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations
3. Data Storage and Security
We implement industry-standard security measures to protect your data. For products that operate within third-party platforms (e.g., Atlassian Forge), data is stored within the platform's infrastructure and is subject to that platform's security standards and certifications.
We do not store personal data on our own servers unless explicitly required for a product's functionality. Where we do store data, it is encrypted in transit and at rest.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our Services, subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
- With Your Consent: When you have given us explicit permission to share specific information.
5. Third-Party Integrations
Our products may integrate with third-party services and platforms. These integrations are governed by the respective privacy policies of those platforms. We encourage you to review the privacy policies of any third-party services you connect with our products.
For products built on third-party platforms (e.g., Atlassian Forge, JetBrains Marketplace, Apple App Store, Google Play Store), data processing may occur within the respective platform's infrastructure. Please refer to each platform's privacy policy for details about their data handling practices.
6. Data Retention
We retain your information only for as long as necessary to provide our Services and fulfill the purposes described in this policy. When data is no longer needed, we securely delete or anonymize it. Specific retention periods may vary by product and are documented in each product's documentation.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Data Portability: Request transfer of your data in a machine-readable format.
- Objection: Object to processing of your data for specific purposes.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@inventles.com.
8. International Data Transfers
Our Services may be accessed from various countries. Where personal data is transferred across borders, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
9. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company: Inventles Labs Private Limited
- Email: support@inventles.com
- Registered Address: Nashik, India